• The practitioner provides service to the client solely in those areas that they are competent to do so and for which they carry relevant professional indemnity and public liability insurance. Competency means having adequate training, skills and experience but need not exclude conditions not in the practitioners experience as long as due diligence and professionalism is observed.

• The practitioner will act in a non-biased, non-prejudicial, non-judgemental manner towards all clients.

• The practitioner will disclose full details of all relevant memberships, qualifications and appropriate avenues  of complaint to clients upon request and only use those qualifications and memberships to which he/she has proof of entitlement.

• The practitioner will explain fully to clients in advance of any treatment: the fee structure, the precise terms of payment and any charges that maybe imposed for non-attendance and cancelled sessions and where relevant confidentiality issues.

• The practitioner will present all services and products in an unambiguous manner. Guarantees of a cure or successful resolution of the problems presented are not offered.

• The practitioner will have the necessary qualifications and experience as required by the laws of the country or countries in which he/she practises.

• The practitioner will always act in within the framework of the laws currently in force within the practitioners own country.

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Safeguarding the client:

• The practitioner undertakes to:

• work in ways that promotes client autonomy, wellbeing and that maintains respect and dignity for the client.

• Remain aware of his/her own limitations and wherever appropriate refer a client to another practitioner who might be expected to offer a suitable treatment.

• The practitioner has the right to refuse or terminate any treatment if it is a reasonable belief that it will not be, or continue to be efficacious. In discontinuing, refusing or terminating treatment, due care will be taken in fully explaining the rationale behind the decision.

• Ensure that wherever a client is seeking assistance for relief of symptoms , that they are asked to seek advice from a medical practitioner, unless they have already done so.

• Advise the client wherever necessary that their primary care-giver is their medical professional. 

• Never attempt to give a medical diagnosis of symptoms or any advise on treatments or medications, unless he/she has the relevant medical training

• Always advise the client to discuss any medication options and changes with their medical professional.

• To use due care and diligence, in which ever techniques the practitioner is qualified to use, to avoid creating undue emotional or physical distress to the client.

• Ensure that the workplace and all facilities offered are suitable and appropriate for the services provided.

• Take all reasonable care to ensure the safety of the client

• Ensure that professional boundaries are not crossed and that his/her position of trust is not used to exploit the client in any way whatsoever.

• Provide a full explanation of any therapeutic technique that requires touch and gain the clients permission to use the technique before it is used.

• Maintain strict confidentiality in the client/practitioner relationship in accordance that it is consistent with the safety of the practitioner, the safety of the client, the client's family or any member of the public and is not in contravention of any legal action.

• Explain fully the limits of confidentiality to the client

• Ensure that client notes and records both manual and computer  are kept secure and confidential in accordance with the Data Protection Act.

• To provide arrangements for the secure disposal of client records in case of his/her permanent incapacity or death.

• Obtain written permission from the client before either recording client sessions, discussing 'undisguised' cases with any person or publishing cases.

• Advise the client that disguised case studies may sometimes be utilised for their own supervision or training and refrain from using such material if the client indicates that it should not be used for these purposes.

• Continue to develop and improve his/her level of skills and professional competence.

• In working as part of a multi-disciplinary team and approach, that clear consent is obtained from the client.

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